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The Ritz-Carlton, Mexico City | Hotel in Mexico City

| 9.4 (295 Reviews) |  1 Bathroom
Colonia Cuauhtemoc Hotel | The Ritz-Carlton, Mexico City

Hotel in Colonia Cuauhtemoc, Mexico City

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include a fitness center, a bar/lounge, and valet parking.
Housekeeping is available on request.
The Ritz-Carlton, Mexico City offers 153 air-conditioned accommodations with minibars and safes. Accommodations are furnished with sofa beds and day beds. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a fitness center.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Rainfall showerhead
  • Bathrobes
  • Towels
  • Bathtub or shower
  • Hair dryer
  • Free toiletries
  • Toothbrush and toothpaste (on request)
Bedroom
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Sofa bed
  • Bed sheets
  • Day bed
  • Air conditioning
  • Premium bedding
  • Desk
  • Water-efficient showers only
  • Iron/ironing board
  • Laptop-friendly workspace
  • Water-efficient toilets only
  • Soundproofing
  • Recycling
  • Slippers
  • Connecting rooms available
  • Safe
  • Mobile key entry
  • Desk chair
Breakfast
  • 1 restaurant
  • 1 bar
  • Cooked-to-order breakfast available for a fee 7:00 AM–11:30 AM on weekdays and 7:00 AM–12:30 PM on weekends: MXN 600.00 for adults and MXN 600.00 for children
  • Minibar
  • Free bottled water
  • Coffee/tea maker
Parking
  • Valet parking on site (MXN 200 per night)
  • Wheelchair-accessible parking available
Accessibility
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible fitness center
  • Low-height view port in door
  • Grab bar near toilet
  • Elevator
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible restaurant
  • In-room accessibility
  • Braille signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Height-adjustable showerhead
  • Wheelchair-accessible business center
Activities
  • Fitness center
  • Indoor pool
  • Full-service spa
  • Zoo
  • Outlet shopping
Entertainment
  • LCD TV
General
  • Water dispenser
  • Elevator
  • Front-desk safe
  • Banquet hall
  • Vegetarian dining options
  • Vegan dining options
  • Local artist showcase
  • At least 80% of food locally-sourced
  • Couples dining
  • Locally-owned & organized tours & activities
  • Biodegradable coffee stirrers
  • Smoke-free property
  • No plastic drinking straws
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws
  • Romance packages available
  • Double-glazed windows
  • Comprehensive food waste policy
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • Spanish
  • English
  • French
Guest Services
  • Children's games
  • Free cribs/infant beds
  • Sofa bed
  • Laundry facilities
  • Highchair
  • Soundproofed rooms
  • Children's toys
  • Art supplies
  • Free rollaway/extra beds
  • Indoor pool
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning service
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Terrace
  • Garden
Spa
  • Massage/treatment rooms
  • Massages
  • 3 treatment rooms
  • Spa open daily

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime
Check-out
Check-out before noon
Child Policy
Children are welcome. free rollaway/extra beds! free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 600.00 for adults and mxn 600.00 for children valet parking fee: mxn 200 per night pet fee: mxn 3502 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of mxn 3502 per accommodation, per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only food and water bowls and litter boxes are available

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash cashless transactions are available safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Reviews

Ramon
Oct 6, 2026 04:32:57 AM
Review Score:   10
Summary: Staff nice food pool nicebar
See All Reviews

Room Arrangement

Room Info Facilities
Junior Suite, 1 King Bed, Park View (Corner)
Room Size: m2
1 King Bed
Junior Suite, 1 King Bed, Park View (Corner)

General

Pet-friendly room, City view, Private bathroom, Sofa bed, In-room playpen, Number of bedrooms - 1, Park view, Bed count minimum 1, Bed count maximum 1, Extra bed count 3
Deluxe Room, 1 King Bed, City View (Corner)
Room Size: 516 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, City View (Corner)

General

Pet-friendly room, Square meters - 48, Square feet - 516, City view, Private bathroom, Sofa bed, In-room playpen, Number of bedrooms - 1, Ping - 15, Bed count minimum 1, Bed count maximum 1, Extra bed count 3
Deluxe Room, 2 Queen Beds, City View (City View)
Room Size: 473 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds, City View (City View)

General

Pet-friendly room, Square meters - 44, Square feet - 473, City view, Private bathroom, Sofa bed, In-room playpen, Number of bedrooms - 1, Ping - 13, Bed count minimum 2, Bed count maximum 2, Extra bed count 3
Club Suite, 1 King Bed
Room Size: m2
1 King Bed
Club Suite, 1 King Bed

General

Pet-friendly room, City view, Private bathroom, Sofa bed, In-room playpen, Number of bedrooms - 1, Park view, Bed count minimum 1, Bed count maximum 1, Extra bed count 3
Royal Suite, 1 King Bed, Park View
Room Size: m2
1 King Bed
Royal Suite, 1 King Bed, Park View

General

Pet-friendly room, City view, Private bathroom, Sofa bed, In-room playpen, Number of bedrooms - 1, Park view, Bed count minimum 1, Bed count maximum 1, Extra bed count 3
Luxury Suite, 1 King Bed, Park View
Room Size: m2
1 King Bed
Luxury Suite, 1 King Bed, Park View

General

Pet-friendly room, City view, Private bathroom, Sofa bed, In-room playpen, Number of bedrooms - 1, Park view, Bed count minimum 1, Bed count maximum 1, Extra bed count 3
Deluxe Room, 2 Queen Beds, Park View (Terrace)
Room Size: 441 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds, Park View (Terrace)

General

Pet-friendly room, Square meters - 41, Square feet - 441, Private bathroom, Sofa bed, In-room playpen, Number of bedrooms - 1, Terrace, Park view, Ping - 12, Bed count minimum 2, Bed count maximum 2, Extra bed count 3
Deluxe Room, 1 King Bed, City View (City View)
Room Size: 431 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, City View (City View)

General

Pet-friendly room, Square meters - 40, Square feet - 431, City view, Private bathroom, Sofa bed, In-room playpen, Number of bedrooms - 1, Ping - 12, Bed count minimum 1, Bed count maximum 1, Extra bed count 3
Executive Suite, 1 King Bed, City View (City View)
Room Size: 431 square feet m2
1 King Bed
Executive Suite, 1 King Bed, City View (City View)

General

Pet-friendly room, Square meters - 40, Square feet - 431, City view, Private bathroom, Sofa bed, In-room playpen, Number of bedrooms - 1, Park view, Ping - 12, Bed count minimum 1, Bed count maximum 1, Extra bed count 3
Junior Suite, 2 Queen Beds, Park View (Corner, Terrace)
Room Size: 474 square feet m2
2 Queen Beds
Junior Suite, 2 Queen Beds, Park View (Corner, Terrace)

General

Pet-friendly room, Square meters - 44, Square feet - 474, Private bathroom, Sofa bed, In-room playpen, Number of bedrooms - 1, Park view, Ping - 13, Bed count minimum 2, Bed count maximum 2, Extra bed count 3
Deluxe Room, 2 Queen Beds, City View (Corner)
Room Size: 592 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds, City View (Corner)

General

Pet-friendly room, Square meters - 55, Square feet - 592, City view, Private bathroom, Sofa bed, In-room playpen, Number of bedrooms - 1, Ping - 17, Bed count minimum 2, Bed count maximum 2, Extra bed count 3
Deluxe Room, 1 King Bed, Park View (Terrace)
Room Size: 409 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Park View (Terrace)

General

Pet-friendly room, Square meters - 38, Square feet - 409, Private bathroom, Sofa bed, In-room playpen, Number of bedrooms - 1, Terrace, Park view, Ping - 11, Bed count minimum 1, Bed count maximum 1, Extra bed count 3
Deluxe Room, 2 Queen Beds (Park View)
Room Size: 441 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds (Park View)

General

Pet-friendly room, Square meters - 41, Square feet - 441, Private bathroom, Number of bathrooms - 1, Sofa bed, In-room playpen, Number of bedrooms - 1, Park view, Ping - 12, Bed count minimum 2, Bed count maximum 2, Extra bed count 3
Junior Suite, 1 King Bed, Park View (Terrace)
Room Size: 710 square feet m2
1 King Bed
Junior Suite, 1 King Bed, Park View (Terrace)

General

Pet-friendly room, Square meters - 66, Square feet - 710, Separate dining area, Separate sitting area, Private bathroom, Sofa bed, In-room playpen, Number of bedrooms - 1, Terrace, Park view, Ping - 20, Dining table, Bed count minimum 1, Bed count maximum 1, Extra bed count 3
Deluxe Room, 1 King Bed, Park View (Park View)
Room Size: 431 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Park View (Park View)

General

Pet-friendly room, Square meters - 40, Square feet - 431, Private bathroom, Sofa bed, In-room playpen, Number of bedrooms - 1, Park view, Ping - 12, Bed count minimum 1, Bed count maximum 1, Extra bed count 3

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this The Ritz-Carlton, Mexico City has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the The Ritz-Carlton, Mexico City starts from $919 per night with includes Wheelchair Accessible, Business Services, Bedding/Linens, Balcony/Terrace, Security/Safety, Bar, Breakfast, Internet, Laundry, Parking, Accessibility, Sports/Activities, Wellness Facilities, Spa, Restaurant, Air Conditioner, Toiletries, Guest Services, Child Friendly, Kitchen, Pool, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Ritz-Carlton, Mexico City is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the The Ritz-Carlton, Mexico City indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.